Jira Service Desk incident
Performance and access related issues with Jira
Resolved after 1 hour 21 minutes, affecting Jira Service Management Web and Service Portal and 1 more, on August 7, 2026.
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.
Affected components
Update timeline
- investigating Aug 07, 2026, 11:30 AM UTC
We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.
- monitoring Aug 07, 2026, 12:22 PM UTC
Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.
- resolved Aug 07, 2026, 12:52 PM UTC
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.
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