Jira Service Desk experienced a minor incident on June 10, 2026 affecting Jira Service Management Web, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Jira Service Management Web
Update timeline
- investigating Jun 10, 2026, 09:42 AM UTC
Users are facing degraded performance while accessing Assets page which is impacting Assets object creation, updation and deletion activities. Our teams are investigating actively and will be sharing more details in next 1 hour.
- resolved Jun 10, 2026, 10:00 AM UTC
On June 10 2026, between 08:10 and 09:08 UTC, users experienced degraded performance and inability to load the Assets page, which is impacting the ability to create, update, and delete assets. We have implemented a fix and services have been restored to normal operation for all affected customers.