Jira Service Desk incident
Users experiencing issues loading work items in Jira and JSM
Jira Service Desk experienced a minor incident on June 8, 2026 affecting Jira Service Management Web and Authentication and User Management, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2026, 01:53 AM UTC
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. We'll provide an update here within the next hour, or sooner if new information becomes available.
- identified Jun 08, 2026, 02:36 AM UTC
We have identified an issue causing degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. Our engineering team is actively working on a resolution. We will provide an update within the next hour.
- resolved Jun 08, 2026, 02:56 AM UTC
On June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. We have implemented a fix and services have been restored to normal operation. We continue to monitor the situation closely.