Jira Service Desk incident

Delay in execution of Automation rules

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Resolved on October 22, 2025.

resolved Oct 22, 2025, 06:47 AM UTC

Our teams have identified and fixed the root cause of the issue that caused delay in executing Automation rules. This was caused due to scaling issues following on from the recent AWS outage. This issue is marked as resolved.

Started
Oct 22, 2025, 06:47 AM UTC
Resolved
Oct 22, 2025, 06:47 AM UTC
Duration
–
Detected by Pingoru
Oct 22, 2025, 06:47 AM UTC

Update timeline

  1. resolved Oct 22, 2025, 06:47 AM UTC

    Our teams have identified and fixed the root cause of the issue that caused delay in executing Automation rules. This was caused due to scaling issues following on from the recent AWS outage. This issue is marked as resolved.

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