Jira Core incident

Jira users unable to log time while on business board

Resolved after 3 hours 21 minutes, affecting Create and edit, on May 6, 2026.

resolved May 06, 2026, 06:39 AM UTC

The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.

Started
May 06, 2026, 03:18 AM UTC
Resolved
May 06, 2026, 06:39 AM UTC
Duration
3h 21m
Detected by Pingoru
May 06, 2026, 03:18 AM UTC

Affected components

Create and edit

Update timeline

  1. investigating May 06, 2026, 03:18 AM UTC

    We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.

  2. identified May 06, 2026, 04:16 AM UTC

    Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.

  3. resolved May 06, 2026, 06:39 AM UTC

    The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.

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