Jira Core incident
Jira responding with 500 error for some Jira customers
Resolved after 3 hours 44 minutes, affecting Viewing content and Create and edit, on November 4, 2024.
Between 08:30 - 12:00 UTC, we experienced 500 errors for Jira Work Management, Jira Service Management, and Jira for some customers. The issue has been resolved and the service is operating normally.
Affected components
Update timeline
- investigating Nov 04, 2024, 10:08 AM UTC
We are investigating errors for some Jira Cloud customers. Once we identify the root cause, we will provide more details.
- identified Nov 04, 2024, 11:50 AM UTC
We continue to work on resolving the intermittent 500 error for Jira Cloud products. We have identified the root cause and expect full recovery shortly.
- resolved Nov 04, 2024, 01:53 PM UTC
Between 08:30 - 12:00 UTC, we experienced 500 errors for Jira Work Management, Jira Service Management, and Jira for some customers. The issue has been resolved and the service is operating normally.
Your product runs on more than Jira Core
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services