Jira Core incident

Performance degradation for Jira and Confluence User

Resolved after 1 hour 14 minutes, affecting Viewing content, on March 19, 2025.

resolved Mar 19, 2025, 04:22 PM UTC

Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

Started
Mar 19, 2025, 03:07 PM UTC
Resolved
Mar 19, 2025, 04:22 PM UTC
Duration
1h 14m
Detected by Pingoru
Mar 19, 2025, 03:07 PM UTC

Affected components

Viewing content

Update timeline

  1. investigating Mar 19, 2025, 03:07 PM UTC

    We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.

  2. resolved Mar 19, 2025, 04:22 PM UTC

    Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

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