Jira Core incident
Issues accessing Jira and Confluence in some regions
Resolved after 3 hours 20 minutes, affecting Viewing content and Create and edit and 1 more, on April 4, 2025.
We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- monitoring Apr 04, 2025, 09:56 AM UTC
We are aware that some customers experienced access issues with their sites. We identified the root cause and have mitigated the problem. Systems are now stable, and we are monitoring closely to ensure no further issues arise. For those still having trouble accessing their sites, adding /wiki/ to the site URL can serve as a temporary workaround (for example https://site.atlassian.net/wiki/). Further updates will be provided as needed.
- resolved Apr 04, 2025, 01:16 PM UTC
We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.
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