Jira Core incident

Jira, JWM and JSM Email Automations delays for some users

Resolved after 1 hour 31 minutes, affecting Automation for Jira, on June 13, 2025.

resolved Jun 13, 2025, 07:11 AM UTC

The issues causing delayed emails from Jira have been resolved, and services are functioning normally for all affected users.

Started
Jun 13, 2025, 05:40 AM UTC
Resolved
Jun 13, 2025, 07:11 AM UTC
Duration
1h 31m
Detected by Pingoru
Jun 13, 2025, 05:40 AM UTC

Affected components

Automation for Jira

Update timeline

  1. investigating Jun 13, 2025, 05:40 AM UTC

    We are aware of some customers having delays receiving emails from their Jira, JWM and JSM automations. Our team is looking into this issue with urgency and will provide further update when available.

  2. resolved Jun 13, 2025, 07:11 AM UTC

    The issues causing delayed emails from Jira have been resolved, and services are functioning normally for all affected users.

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