Resolved after 1 hour 33 minutes, affecting Viewing content and Create and edit and 1 more, on June 24, 2025.
The issue affecting Jira access, which occurred between June 24th 9:55 AM UTC and 11:08 AM UTC due to a service scaling problem, has been resolved, and the incident is now closed.
Affected components
Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup
Update timeline
- investigating Jun 24, 2025, 12:03 PM UTC
We are investigating an issue where multiple customers are unable to open their Jira cloud products. We will provide additional updates within the next hour.
- resolved Jun 24, 2025, 01:36 PM UTC
The issue affecting Jira access, which occurred between June 24th 9:55 AM UTC and 11:08 AM UTC due to a service scaling problem, has been resolved, and the incident is now closed.
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