Resolved after 57 minutes, affecting Outbound Dial and Dashboards and 1 more, on October 5, 2018.
As of 20:33 UTC all services are operational. We sincerely apologize for the inconvenience caused.
Affected components
Outbound DialDashboardsVoice - PSTNVoice - Web AudioVideo Services
Update timeline
- identified Oct 05, 2018, 07:43 PM UTC
We have been informed that our service provider Amazon Web Services (AWS) are experiencing issues in the Ohio (US) region. This is causing intermittent service issues. We are working with AWS to resolve this issue. More information is available at https://status.aws.amazon.com/ Next update at 20:15 UTC.
- resolved Oct 05, 2018, 08:41 PM UTC
As of 20:33 UTC all services are operational. We sincerely apologize for the inconvenience caused.
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