Resolved after 50 minutes, affecting Outbound Dial and SMS and 1 more, on May 3, 2019.
AWS has marked this incident as resolved. We are not seeing any other issues at this time. Sorry for any inconvenience this caused
Affected components
Outbound DialSMSAudio-Video PipelineVoice - PSTN
Update timeline
- identified May 03, 2019, 05:55 PM UTC
We're experiencing intermittent errors processing calls and meetings. This might cause calls to fail. This is due to an issue with an upstream provider AWS. More details https://status.aws.amazon.com/ Next update in 20 minutes.
- identified May 03, 2019, 06:18 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 03, 2019, 06:45 PM UTC
AWS has marked this incident as resolved. We are not seeing any other issues at this time. Sorry for any inconvenience this caused
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