Jiminny incident

Network performance issues

Resolved after 59 minutes, affecting HubSpot and Voice - Web Audio and 1 more, on July 2, 2019.

resolved Jul 02, 2019, 03:18 PM UTC

The Jiminny Conference was unavailable between approximately 09.45 and 10.10 EDT due to an issue with a third-party CDN provider. This issue has now been resolved and we're removed that provider as a point of failure for conferences.

Started
Jul 02, 2019, 02:18 PM UTC
Resolved
Jul 02, 2019, 03:18 PM UTC
Duration
59m
Detected by Pingoru
Jul 02, 2019, 02:18 PM UTC

Affected components

HubSpotVoice - Web AudioVideo Services

Update timeline

  1. identified Jul 02, 2019, 02:18 PM UTC

    We've identified a networking issue with Cloudflare. This is affecting a number of services including the Web Conference and HubSpot integrations. We're following the incident at https://www.cloudflarestatus.com/ and working on mitigations.

  2. monitoring Jul 02, 2019, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2019, 03:18 PM UTC

    The Jiminny Conference was unavailable between approximately 09.45 and 10.10 EDT due to an issue with a third-party CDN provider. This issue has now been resolved and we're removed that provider as a point of failure for conferences.

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