Resolved after 1 hour 21 minutes, affecting Video Services, on April 8, 2020.
Our provider applied a subsequent fix and we are observing service recovery. We are continuing to monitor the situation.
Affected components
Video Services
Update timeline
- identified Apr 08, 2020, 11:51 AM UTC
Our video provider are experiencing an issue with video services. A fix is being implemented. This may cause screenshare or webcams to not work.
- identified Apr 08, 2020, 12:06 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 08, 2020, 12:45 PM UTC
Our provider applied a subsequent fix and we are observing service recovery. We are continuing to monitor the situation.
- resolved Apr 08, 2020, 01:13 PM UTC
This incident has been resolved.
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