Resolved after 19 minutes, affecting Video Services, on April 9, 2020.
We are continuing to work on a fix for this issue.
Affected components
Video Services
Update timeline
- identified Apr 09, 2020, 08:00 AM UTC
We've seen an uptick in new failures for video services, including webcam and screen sharing. Our engineering team has escalated this to the service provider.
- identified Apr 09, 2020, 08:13 AM UTC
The issue is isolated to the Germany region and a fix has been implemented.
- identified Apr 09, 2020, 08:17 AM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 09, 2020, 08:19 AM UTC
This incident has been resolved.
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