Jiminny incident

Zoom stream failures

Resolved after 4 hours 28 minutes, affecting Zoom Meetings, on April 29, 2021.

resolved Apr 29, 2021, 08:57 PM UTC

From 10:00 UTC until 18:00 UTC, Zoom meetings may not have streamed to Jiminny Platform, or in some cases may have streamed but not processed. This was due to a configuration change. We're very sorry if your meeting was affected.

Started
Apr 29, 2021, 04:28 PM UTC
Resolved
Apr 29, 2021, 08:57 PM UTC
Duration
4h 28m
Detected by Pingoru
Apr 29, 2021, 04:28 PM UTC

Affected components

Zoom Meetings

Update timeline

  1. identified Apr 29, 2021, 04:28 PM UTC

    We've identified an issue where Zoom meetings are failing to record or process. A fix has been implemented and deploying to production environments.

  2. resolved Apr 29, 2021, 08:57 PM UTC

    From 10:00 UTC until 18:00 UTC, Zoom meetings may not have streamed to Jiminny Platform, or in some cases may have streamed but not processed. This was due to a configuration change. We're very sorry if your meeting was affected.

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