Jiminny incident

EU platform is experiencing session timeout issues.

Resolved after 1 hour, affecting Dashboards and Reporting and 1 more, on March 2, 2023.

identified Mar 02, 2023, 11:51 AM UTC

We are currently investigating the issue that is preventing some users from logging in.

Started
Mar 02, 2023, 11:51 AM UTC
Resolved
Mar 02, 2023, 12:52 PM UTC
Duration
1h
Detected by Pingoru
Mar 02, 2023, 11:51 AM UTC

Affected components

DashboardsReportingOnDemandLive CoachingPlaybackAudio-Video PipelineTranscription Engine

Update timeline

  1. identified Mar 02, 2023, 11:51 AM UTC

    We are currently investigating the issue that is preventing some users from logging in.

  2. resolved Mar 02, 2023, 12:52 PM UTC

    This incident has been resolved.

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