Jenzabar incident
Connectivity Issue within Google Cloud for JAAS customers - 7/16/2026
Resolved after 14 hours 33 minutes, affecting US East 1, on July 17, 2026.
The issue affecting multiple Google Cloud services in the us-east1 has been fully resolved as of 3:30 AM PDT on July 17. The disruption was caused by a datacenter power infrastructure issue. Power has been restored, systems have been returned to normal operation, and all impacted services are now functioning normally.
Affected components
Update timeline
- investigating Jul 17, 2026, 02:43 AM UTC
We are currently experiencing an issue with connectivity within our Google Cloud environment. Our team is actively investigating and working to resolve the problem with Google as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
- resolved Jul 17, 2026, 05:17 PM UTC
The issue affecting multiple Google Cloud services in the us-east1 has been fully resolved as of 3:30 AM PDT on July 17. The disruption was caused by a datacenter power infrastructure issue. Power has been restored, systems have been returned to normal operation, and all impacted services are now functioning normally.
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