Resolved after 7 days 16 hours, affecting SONIS, on October 25, 2021.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Oct 25, 2021, 12:39 PM UTC
What: As a part of ongoing effort to keep systems patched and current with the latest secure versions, we are scheduling updates to the operating system, database and the SONIS product. When Start - October 28th 10:00 PM EST End – October 29th 1:00 AM EST Impact on Systems Servers will be restarted after the updates are complete. Downtime for each client will be less than 15min. SONIS Version upgrades Clients on 3.7 who are not running build 30894 version will receive it during this maintenance. Clients who have requested to stay on 3.6 will remain on 3.6 until they approve the upgrade to 3.7.
- investigating Nov 02, 2021, 05:11 AM UTC
We are continuing to investigate this issue.
- resolved Nov 02, 2021, 05:12 AM UTC
This work has been completed.
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