Resolved after 1 hour 37 minutes, affecting North America East, on June 7, 2022.
All systems are online. If you are still experiencing a problem please log a support call via the Jenzabar support portal.
Affected components
Update timeline
- investigating Jun 07, 2022, 12:34 PM UTC
IBM is currently investigating a problem in this location that has caused downtime for multiple customers. As soon as we have more details, we will provide an update. If you are experiencing problems connecting to resources, it is most likely related to this.
- investigating Jun 07, 2022, 01:05 PM UTC
IBM made a change to the backend storage that each virtual server uses that caused problems with two of our volumes. IBM reverted the change and the virtual servers are back online. We are reviewing any remaining servers that are alerting and will work tor resolve any remaining issues.
- resolved Jun 07, 2022, 02:11 PM UTC
All systems are online. If you are still experiencing a problem please log a support call via the Jenzabar support portal.
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