Jenzabar incident

Host failure

Resolved after 14 hours 8 minutes, affecting North America Central, on November 3, 2022.

monitoring Nov 03, 2022, 06:23 AM UTC

The host is back up and running, but we are running further tests before allowing it to carry production workloads. Our cluster has enough capacity to tolerate additional failures while we take the time to ensure that this host is ready for production.

Started
Nov 03, 2022, 05:23 AM UTC
Resolved
Nov 03, 2022, 07:32 PM UTC
Duration
14h 8m
Detected by Pingoru
Nov 03, 2022, 05:23 AM UTC

Affected components

North America Central

Update timeline

  1. identified Nov 03, 2022, 05:23 AM UTC

    Our data center has suffered a host failure. All workloads have been migrated to other hosts in the cluster. We have begun the process to replace the failed host.

  2. monitoring Nov 03, 2022, 06:23 AM UTC

    The host is back up and running, but we are running further tests before allowing it to carry production workloads. Our cluster has enough capacity to tolerate additional failures while we take the time to ensure that this host is ready for production.

  3. resolved Nov 03, 2022, 07:32 PM UTC

    The host has passed all checks and is back in production.

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