Resolved after 16 hours 18 minutes, affecting North America East, on January 30, 2025.
No confirmed outage at the data center. Issue believed to be isolated to brief regional internet instability.
Affected components
Update timeline
- investigating Jan 30, 2025, 08:54 PM UTC
Jenzabar is aware of connectivity issues within our North America East data center. We are working with IBM Cloud to investigate the problem.
- monitoring Jan 30, 2025, 11:28 PM UTC
Though we have not yet identified the cause, it appears that the connectivity issues have resolved and only affected a subset of clients in this data center. We will continue to monitor this situation, but if you experience further connectivity issues, please create or update a ticket with details about your experience.
- resolved Jan 31, 2025, 01:13 PM UTC
No confirmed outage at the data center. Issue believed to be isolated to brief regional internet instability.
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