Jenzabar experienced a notice incident on October 22, 2025 affecting North America Central, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
North America Central
Update timeline
- identified Oct 22, 2025, 07:02 PM UTC
Jenzabar Cloud Services detected a host failure in our North America Central data center location. The host has been taken out of service at this time, and all customer workloads carried by this host have been restarted on other hosts within the cluster.
- resolved Oct 22, 2025, 08:44 PM UTC
All issues with the faulty host have been identified and corrected at this time. No additional interruptions to customer workloads have taken place through this process.