Jenzabar experienced a notice incident on October 31, 2025 affecting North America East and North America Central and 1 more component, lasting 17h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 31, 2025, 05:50 PM UTC
We are currently experiencing a known outage affecting support.jenzabar.com. Our IT team is actively working to resolve the issue and restore full functionality as quickly as possible. What you need to know: • Impact: Access to support.jenzabar.com is unavailable. • Next Update: We will provide additional information as soon as it becomes available. If you need immediate assistance, please email [email protected]. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
- resolved Nov 01, 2025, 11:07 AM UTC
Our IT team resolved the issue with support.jenzabar.com. Please return to the portal for all your support needs. We apologize for any inconvenience this may cause and appreciate your patience.