Jenzabar experienced a major incident on November 18, 2025 affecting North America East and North America Central and 1 more component, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 18, 2025, 02:32 PM UTC
Our DNS provider, CloudFlare, is experiencing an outage that may affect JAAS customers. They are working to resolve the issue, but users of jenzabarcloud.com may experience intermittent disruptions. You can follow the status directly from CloudFlare here https://www.cloudflarestatus.com/
- monitoring Nov 18, 2025, 02:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 06:56 PM UTC
CloudFlare has reported that the incident is now resolved and all operations are back to functioning as expected. If you feel you're still suffering some anything related to this event please submit a support ticket and we can investigate further!