Jenzabar incident

CloudFlare Outage affecting JAAS customers

Resolved after 4 hours 24 minutes, affecting North America East and North America Central and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 06:56 PM UTC

CloudFlare has reported that the incident is now resolved and all operations are back to functioning as expected. If you feel you're still suffering some anything related to this event please submit a support ticket and we can investigate further!

Started
Nov 18, 2025, 02:32 PM UTC
Resolved
Nov 18, 2025, 06:56 PM UTC
Duration
4h 24m
Detected by Pingoru
Nov 18, 2025, 02:32 PM UTC

Affected components

North America EastNorth America CentralUS Central 1US East 1SONISUS East 5Jenzabar One & EXUS West 1Higher ReachCX

Update timeline

  1. monitoring Nov 18, 2025, 02:32 PM UTC

    Our DNS provider, CloudFlare, is experiencing an outage that may affect JAAS customers. They are working to resolve the issue, but users of jenzabarcloud.com may experience intermittent disruptions. You can follow the status directly from CloudFlare here https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:33 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 18, 2025, 06:56 PM UTC

    CloudFlare has reported that the incident is now resolved and all operations are back to functioning as expected. If you feel you're still suffering some anything related to this event please submit a support ticket and we can investigate further!

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