Jenkins incident

Uplink service is unavailable

Resolved after 3 days 13 hours, on May 20, 2025.

investigating May 23, 2025, 01:30 PM UTC

The service uplink is unavailable due to database issue. Any tentative to log-in ends up in “Internal Server Error”.

Started
May 20, 2025, 12:00 AM UTC
Resolved
May 23, 2025, 01:30 PM UTC
Duration
3d 13h
Detected by Pingoru
May 20, 2025, 12:00 AM UTC

Update timeline

  1. investigating May 20, 2025, 12:00 AM UTC

    The service is back with an empty database. Telemtry is now collected properly.

  2. investigating May 23, 2025, 01:30 PM UTC

    The service uplink is unavailable due to database issue. Any tentative to log-in ends up in “Internal Server Error”.

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