Jellyfish incident

Widespread AWS Outage Affecting Jellyfish App

Notice Resolved View vendor source →

Jellyfish experienced a notice incident on October 20, 2025 affecting Web Application and Data Ingestion, lasting 21h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:56 PM UTC
Resolved
Oct 21, 2025, 11:35 AM UTC
Duration
21h 39m
Detected by Pingoru
Oct 20, 2025, 01:56 PM UTC

Affected components

Web ApplicationData Ingestion

Update timeline

  1. investigating Oct 20, 2025, 01:56 PM UTC

    Ongoing widespread AWS outage is affecting some Jellyfish services. The web app is currently unavailable and we are actively working to mitigate.

  2. identified Oct 20, 2025, 06:59 PM UTC

    AWS is rolling mitigations through us-east. The Jellyfish web app is back, though some underlying services like DFO report generation and data ingestion may still be affected. We are continuing to monitor the situation and will post updates here.

  3. monitoring Oct 21, 2025, 12:44 AM UTC

    The AWS Incident has been resolved, and Jellyfish infrastructure is operational. We are continuing to monitor some dependencies on other 3rd parties. Data processing is still delayed.

  4. monitoring Oct 21, 2025, 02:08 AM UTC

    All services are operational. We are continuing to monitor.

  5. resolved Oct 21, 2025, 11:35 AM UTC

    This incident has been resolved.