Jane incident

Server Problems

Resolved after 1 hour 22 minutes, on October 31, 2018.

monitoring Oct 31, 2018, 01:44 AM UTC

Thanks for hanging in there--we think that Jane should be back to performing normally now. And we're watching very closely to make sure of that.

Started: Oct 31, 2018, 12:39 AM UTC
Resolved: Oct 31, 2018, 02:02 AM UTC
Duration: 1h 22m
Detected by Pingoru: Oct 31, 2018, 12:39 AM UTC

Update timeline

investigating Oct 31, 2018, 12:39 AM UTC

We are investigating a wide spread issue affecting many Jane customers. Please stand by while we sort this out.
identified Oct 31, 2018, 01:10 AM UTC

We've identified the source of the issue, but Jane is being stubborn and you'll probably see an error popping up. We're still working as fast as possible to resolve!
monitoring Oct 31, 2018, 01:44 AM UTC

Thanks for hanging in there--we think that Jane should be back to performing normally now. And we're watching very closely to make sure of that.
resolved Oct 31, 2018, 02:02 AM UTC

This incident has been resolved.

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