Jane incident
A segment of Jane accounts are currently struggling to load up. We're furiously investigating.
Critical Vendor's status page →
Resolved after 26 minutes, on July 25, 2019.
We've made a number of changes and Jane is responding more normally now. Our team is continuing to monitor things very carefully.
Update timeline
- investigating Jul 25, 2019, 05:28 PM UTC
We are currently investigating this issue.
- investigating Jul 25, 2019, 05:37 PM UTC
Our team is still working away on the affected systems--we've got all hands on deck here! We'll post another update as we know more information.
- monitoring Jul 25, 2019, 05:45 PM UTC
We've made a number of changes and Jane is responding more normally now. Our team is continuing to monitor things very carefully.
- resolved Jul 25, 2019, 05:55 PM UTC
This incident has been resolved.
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