Jamf incident

Self Hosting customers who integrate with US Government sovereign cloud Device Compliance

Major Resolved View vendor source →

Jamf experienced a major incident on September 16, 2025 affecting Jamf Cloud Connector, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 02:09 PM UTC
Resolved
Sep 16, 2025, 04:00 PM UTC
Duration
1h 50m
Detected by Pingoru
Sep 16, 2025, 02:09 PM UTC

Affected components

Jamf Cloud Connector

Update timeline

  1. investigating Sep 16, 2025, 02:09 PM UTC

    Self Hosted customers who integrate with US Government sovereign cloud Device Compliance will not be able to create new integrations nor submit compliance data to Microsoft Intune. We have identified the cause of the issue and are working on implementing a fix.

  2. identified Sep 16, 2025, 02:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 16, 2025, 04:00 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 16, 2025, 04:00 PM UTC

    This incident has been resolved.