Jamf incident

Jamf Security Cloud activations are being processed slowly in the European core data center.

Minor Resolved View vendor source →

Jamf experienced a minor incident on October 1, 2025 affecting Device Management, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 03:25 PM UTC
Resolved
Oct 01, 2025, 06:21 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 01, 2025, 03:25 PM UTC

Affected components

Device Management

Update timeline

  1. investigating Oct 01, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. identified Oct 01, 2025, 03:28 PM UTC

    The issue has been identified. The root cause has been fixed. There are still a number of unprocessed activation messages which are now being worked through. This may cause delays in the processing of new JSC activation requests.

  3. monitoring Oct 01, 2025, 05:07 PM UTC

    The older activation messages are now processed. The system is fully operational again. We are monitoring it further.

  4. resolved Oct 01, 2025, 06:21 PM UTC

    This incident has been resolved.