Jamf incident

Jamf School: Degraded Performance (EU-Central)

Minor Resolved View vendor source →

Jamf experienced a minor incident on May 14, 2026 affecting eu-central-1: Jamf School, lasting 11h 3m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 02:54 PM UTC
Resolved
May 15, 2026, 01:57 AM UTC
Duration
11h 3m
Detected by Pingoru
May 14, 2026, 02:54 PM UTC

Affected components

eu-central-1: Jamf School

Update timeline

  1. investigating May 14, 2026, 02:54 PM UTC

    We are currently investigating this issue.

  2. identified May 14, 2026, 03:13 PM UTC

    The issue has been identified, we've started the process to resume normal operations. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

  3. identified May 14, 2026, 09:08 PM UTC

    The process to resume normal operations is still in progress. Users may continue to experience: - Application slowness and performance degradation for customers using the European cluster - Potential delays in request processing and page load times

  4. monitoring May 15, 2026, 01:01 AM UTC

    Normal operations has resumed. Monitoring will continue.

  5. resolved May 15, 2026, 01:57 AM UTC

    The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience. Customer Impact: General slowness of Jamf School application in the European cluster.