Resolved after 3 hours 55 minutes, affecting Jamezz Third party services, on November 16, 2024.
Worldline is continuing to work on a fix for this issue.
Affected components
Jamezz Third party services
Update timeline
- investigating Nov 16, 2024, 10:04 AM UTC
Worldline terminals are not responding to the Jamezz platform. Worldline is informed and is looking for a solution.
- identified Nov 16, 2024, 10:27 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 16, 2024, 10:29 AM UTC
Worldline is continuing to work on a fix for this issue.
- resolved Nov 16, 2024, 02:00 PM UTC
This incident has been resolved.
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