Jama Software experienced a minor incident on June 18, 2021 affecting Connect and Connect, lasting 4h 59m. The incident has been resolved; the full update timeline is below.
Affected components
ConnectConnect
Update timeline
- investigating Jun 18, 2021, 02:26 PM UTC
Some customers have reported degradation to the performance of their Jama Connect account. Our team has been notified and are investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
- investigating Jun 18, 2021, 07:20 PM UTC
We are continuing to investigate this issue.
- resolved Jun 18, 2021, 07:25 PM UTC
This incident has been resolved.