Jama Software experienced a minor incident on June 3, 2022 affecting Connect, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2022, 06:02 PM UTC
We are currently investigating a service outage in the EMEA region. We will keep status page updated as it develops.
- investigating Jun 03, 2022, 06:05 PM UTC
We are currently investigating a service outage in the EMEA region. We will keep status page updated as it develops.
- investigating Jun 03, 2022, 06:07 PM UTC
We are currently investigating a service outage in the EMEA region. We will keep status page updated as it develops.
- identified Jun 03, 2022, 06:32 PM UTC
We have identified the source of the issue and are working to resolve it.
- identified Jun 03, 2022, 06:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 03, 2022, 06:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 03, 2022, 06:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 03, 2022, 07:20 PM UTC
This incident has been resolved.