Jama Software experienced a minor incident on June 17, 2022 affecting Connect, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Jun 17, 2022, 12:29 AM UTC
Some customers may experience degraded performance from their Jama Connect application. We are currently investigating the issue.
- investigating Jun 17, 2022, 01:05 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 17, 2022, 01:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2022, 01:30 AM UTC
This incident has been resolved.