Jama Software incident

Jama Connect performance degradation

Minor Resolved View vendor source →

Jama Software experienced a minor incident on July 4, 2022 affecting Connect, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2022, 01:23 PM UTC
Resolved
Jul 04, 2022, 05:02 PM UTC
Duration
3h 38m
Detected by Pingoru
Jul 04, 2022, 01:23 PM UTC

Affected components

Connect

Update timeline

  1. investigating Jul 04, 2022, 01:23 PM UTC

    Some customers have reported connection issues on their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

  2. resolved Jul 04, 2022, 05:02 PM UTC

    This incident has been resolved.