Jama Software experienced a minor incident on October 5, 2022 affecting Connect, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Oct 05, 2022, 06:37 PM UTC
Some customers may experience degraded performance from their Jama Connect application. We are currently investigating the issue.
- identified Oct 05, 2022, 07:00 PM UTC
We've identified the source of the issue and are working to resolve it.
- monitoring Oct 05, 2022, 07:25 PM UTC
We will continue to monitor the situation
- resolved Oct 06, 2022, 01:37 AM UTC
This incident has been resolved.