Jama Software experienced a minor incident on March 13, 2023 affecting Connect, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Mar 13, 2023, 07:48 PM UTC
Some customers may experience degraded performance from their Jama Connect application. We are currently investigating the issue.
- investigating Mar 13, 2023, 08:33 PM UTC
We are continuing to investigate this issue.
- investigating Mar 13, 2023, 09:02 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 13, 2023, 09:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 13, 2023, 09:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 13, 2023, 10:55 PM UTC
This incident has been resolved.