Jama Software experienced a critical incident on June 1, 2023 affecting Connect, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Jun 01, 2023, 03:56 AM UTC
We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
- investigating Jun 01, 2023, 04:19 AM UTC
We are continuing on working to resolve this issue.
- resolved Jun 01, 2023, 04:26 AM UTC
The incident has been resolved. Thank you for your patience.