Jama Software incident

OR4 bulkhead - Performance Degradation on some tenants

Major Resolved View vendor source →

Jama Software experienced a major incident on June 28, 2023 affecting Connect, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 03:19 PM UTC
Resolved
Jun 28, 2023, 03:39 PM UTC
Duration
19m
Detected by Pingoru
Jun 28, 2023, 03:19 PM UTC

Affected components

Connect

Update timeline

  1. investigating Jun 28, 2023, 03:19 PM UTC

    Our team is currently investigating this issue. We will update StatusPage with more updates.

  2. investigating Jun 28, 2023, 03:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 28, 2023, 03:36 PM UTC

    The issue has been identified and a fix is currently being implemented.

  4. resolved Jun 28, 2023, 03:39 PM UTC

    The incident has been resolved. Thank you for your patience.