Jama Software experienced a major incident on July 17, 2023 affecting Connect, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Jul 17, 2023, 12:27 PM UTC
We are currently investigation this issue. Will update with more information. Thank you for your patience.
- identified Jul 17, 2023, 01:00 PM UTC
The issue has been identified and a quick resolution is underway.
- monitoring Jul 17, 2023, 01:04 PM UTC
A fix has been implemented. Team will continue to monitor throughout the day. Thank you for your patience.
- resolved Jul 17, 2023, 03:35 PM UTC
This incident has been resolved.