Jama Software experienced a minor incident on September 10, 2024 affecting Connect, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Sep 10, 2024, 03:35 PM UTC
Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
- resolved Sep 10, 2024, 04:06 PM UTC
The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.