Jama Software experienced a minor incident on November 15, 2024 affecting Connect, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Nov 15, 2024, 06:49 AM UTC
Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
- monitoring Nov 15, 2024, 07:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2024, 07:11 AM UTC
This incident has been resolved.