iZettle incident

Reports disturbance

Major Resolved View vendor source →

iZettle experienced a major incident on June 11, 2025 affecting UK and Sweden and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 12:14 PM UTC
Resolved
Jun 11, 2025, 12:28 PM UTC
Duration
13m
Detected by Pingoru
Jun 11, 2025, 12:14 PM UTC

Affected components

UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly

Update timeline

  1. investigating Jun 11, 2025, 12:14 PM UTC

    Merchants may experience issues accessing and downloading their reports in both the Zettle app and my.zettle.com at the moment. We are working on implementing a fix as soon as possible. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

  2. resolved Jun 11, 2025, 12:28 PM UTC

    This incident has been resolved.