iZettle experienced a critical incident on April 2, 2026 affecting UK and Sweden and 1 more component, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly
Update timeline
- investigating Apr 02, 2026, 02:12 PM UTC
We are currently experiencing difficulties with the Product Library and are working on implementing a fix as soon as possible. Our merchants will notice a delay in searching for products, and creating new products. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
- investigating Apr 02, 2026, 06:27 PM UTC
We are continuing to investigate this issue.
- resolved Apr 02, 2026, 06:27 PM UTC
This incident has been resolved.