iZettle incident

Issue with Payout Status Display

Critical Resolved View vendor source →

iZettle experienced a critical incident on June 11, 2025 affecting UK and Sweden and 1 more component, lasting 21h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 09:33 AM UTC
Resolved
Jun 12, 2025, 07:07 AM UTC
Duration
21h 33m
Detected by Pingoru
Jun 11, 2025, 09:33 AM UTC

Affected components

UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly

Update timeline

  1. investigating Jun 11, 2025, 09:33 AM UTC

    Some users may see payouts marked as 'In Progress' in the back office, even though the funds have been sent. This is a display issue only - payouts are not delayed.

  2. resolved Jun 12, 2025, 07:07 AM UTC

    This incident has been resolved.