iZettle incident

Issues with app log-in

Critical Resolved View vendor source →

iZettle experienced a critical incident on July 22, 2025 affecting UK and Sweden and 1 more component, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 09:20 AM UTC
Resolved
Jul 22, 2025, 01:05 PM UTC
Duration
3h 44m
Detected by Pingoru
Jul 22, 2025, 09:20 AM UTC

Affected components

UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly

Update timeline

  1. investigating Jul 22, 2025, 09:20 AM UTC

    We are currently investigating an issue where some users are unable to log in the Zettle Go App. Our team is working to identify the cause and resolve it as quickly as possible. Thank you for your patience.

  2. resolved Jul 22, 2025, 01:05 PM UTC

    This incident has been resolved.