iZettle experienced a minor incident on May 24, 2026 affecting Germany, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Germany
Update timeline
- investigating May 24, 2026, 07:40 PM UTC
Some merchants in Germany using Cash Registers may notice that the signature is missing from their receipts. Please be assured that this does not affect your ability to take payments. All receipts created during this incident remain compliant, and all transactions are still captured in the DSFinV-K report, available for tax audits. Our team is actively working on a resolution and will provide an update as soon as possible.
- resolved May 27, 2026, 01:43 PM UTC
This incident has been resolved.