iZettle experienced a critical incident on August 5, 2025 affecting UK and Sweden and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly
Update timeline
- investigating Aug 05, 2025, 10:20 AM UTC
Users might experience issues with the Zettle Backoffice not loading after logging in. The team is currently investigating this. We are actively working on resolving the issue and will provide updates as soon as more information is available. Thank you for your patience.
- resolved Aug 05, 2025, 10:33 AM UTC
This incident has been resolved